OFFICE 6

Call center

Personalized telephone service

In Vivendi Business Center we offer you an exclusive telephone line, from where we will attend to your clients.

  • Customer service

    We assure you a professional and exclusive customer service. With our Call Center- Call Center service you will not need to have personnel hired exclusively to answer and manage calls.
  • We answer your calls

    After answering your calls, we will transfer the data of the person who has called and the message you have left, to your e-mail. Or if you prefer, we can redirect the call to the phone or phones you tell us.
It is very useful for concrete actions: campaigns, promotions and other events. We will provide you with the records of each call as you indicate.

It includes
  • Virtual secretary service 10 hours a day without interruption.
  • We answer for you without losing any call, and with immediate notice or call forwarding to any other local or mobile phone number.
  • Personalized attention, we respond with the name of your company and the telephone protocol that you indicate. In addition, we provide telephone service according to the needs of your business.

 
We have different options for CALL CENTER TELEPHONE SERVICE:
  • Personalized telephone attention by multilingual staff for 10 horus/day without interruption (Fridays are from 9 am. to 5 pm.).
  • Call transfer according to your instructions.
  • Immediate e-mail sending for answered calls, when they cannot be transferred.
  • Option A:
    Personalized …….. € 100 /month
    • Service of incoming monthly calls, up to 140 calls.
  • Option B:
    Personalized …….€ 120 /month
    • Service of incoming monthly calls, up to 220 calls.
  • Option C:
    Personalized ……..€ 135 /month
    • Service of incoming monthly calls, up to 260 calls.
  • Option D:
    Personalized ……..€ 155 /month
    • Service of incoming monthly calls, up to 300 calls.
  • Agenda management:
    We organize your agenda according to your instructions.
    We can schedule your visits, your meetings or any other event. We will notify you immediately of any changes.

    Perfect for health professionals, such as doctors, dentists, podiatrists, …
    We offer you the possibility to call the client a day before to remind him that he has a visit or meeting with you.

    ▪ Organization of the agenda according to your instructions …. €110 /month
When you need it we can answer your phone calls, such as during holidays, leave, business trips and others.
Call us or come see us!
Tel: 93 363 38 30

C/ Paris 45-47, Mezzanine 3rd - 08029 - Barcelona

vivendibc@vivendibc.com
GPS: 41.38664,2.14382

Metro: L5 (Entença)
Bus: 54, 27, 59, D40, H8, V9
Train: Sants station
Airopt: BCN - El Prat de Llobregat
Contact us
Utilizamos cookies propias y de terceros para ofrecer mejor experiencia y servicio, en función de tus hábitos de navegación. Si continuas navegando, consideramos que acepta su uso. Puedes cambiar la configuración o obtener más información aquí .